Refund & Cancellation Policy

Last updated: 28 September 2026

This policy applies to purchases of ChartsFun Pro. ChartsFun is a digital stock-screening service and Pro access is activated immediately after payment. Please use the Free plan to evaluate ChartsFun before you buy.

All Pro purchases are final and non-refundable. This includes first purchases, renewals, partially used periods and unused time.

Cancellation

You can cancel an auto-renewing Pro plan at any time by emailing grvvash1@gmail.com (or from your payment app's AutoPay settings, if applicable).
Cancellation stops future renewals. Your Pro access continues until the end of the period you have already paid for. No refund is given for the remaining period.

Payment errors

Duplicate payments: if you were charged more than once for the same purchase, the extra amount will be refunded in full.
Failed activation: if money was debited but Pro was not activated, we will either activate Pro for the period paid for or refund the amount in full.
Accounts suspended for breaking the Terms of Service are not eligible for any refund.

Reporting a payment error

Email grvvash1@gmail.com from your account email with your username, payment date and transaction ID (UPI UTR / payment ID). We reply within 2 business days.

Refund timeline: refunds for payment errors are issued to the original payment method within 5–7 business days. Your bank or UPI app may take a few extra days to show the credit.